Headshift pioneered the use of social tools within traditional firms, and worked from 2002 for over a decade to help firms improve operations and engagement using smarter, simpler, social technology

Designing Twenty-first Century organisations

Social business design is about applying the lessons of social tools and networks to get work done faster, cheaper and more effectively.

Headshift (2002-2012) was part management consultancy, part technology developer and part communications agency whose aim was to help build the connective tissue for Twenty-first Century organisations. It aimed to bridge the gap between existing IT, marketing and operations to engage employees and customers more effectively, and help create the kind of network effects and energy that characterise successful businesses.

Its main areas of specialisation included:

  • Social Business Strategy and Consulting
  • Workforce Engagement
  • Customer Engagement
  • Social Analytics and Business Intelligence

This site is an archive of its blog and selected case studies. The founding team now operate as Post*Shift.

Post*Shift: the Prequel

A decade of learning how, when and with whom social technology can be implemented inside organisations to humanise and improve their operations left behind an interesting trail of blog posts, experiences and case studies, so it seemed like a good idea to maintain this web archive. Headshift was founded in 2002, sold in 2009, and the right to its name and content was then re-acquired by its founders in 2014 as they were setting up their new venture, Post*Shift. If you enjoy reading this archive, please head over to the Post*Shift site to find out how we are building on the first phase of social business technology to create new structures, culture and operations in large organisations as part of our vision for Twenty-First Century Business.