Our work falls into four main areas of activity, as outlined below. You might also like to know something our key competencies and our knowledge of social technologies.

Social Business Strategy

From establishing a strategic framework to programme management, we can offer the intellectual scaffolding to help establish a social business programme or project within your organisation. We also offer pure consulting services on a retained or one-off basis to key clients.

Workforce engagement

We are pioneers in the development and use of enterprise social technologies that are rising to the challenge posed by increased user expectations and the consumerisation of corporate IT. From social networks and social intranets to small knowledge sharing applications, nobody has more experience of social tools in the enterprise.

Customer Engagement

Many companies are now involved in social media engagement or social media listening campaigns, but how many have a clear strategic framework that can measure how this is impacting their core business? We work with everyone from big brands to social enterprises, helping engage customers, increase participation and leverage the social ecosystem to increase their reach.

Mobile Engagement

Users have unprecedented access to content and service through a rapidly expanding market of devices. Few companies are prepared to offer a holistic strategy. We offer a suite of options to adapt to the emerging mobile needs of your customers.

Social Analytics and Business Intelligence

Data is the new oil of business, and harnessing its power is key to business improvement. We can help identify and socialise open data within organisations, and also devise social analytics strategies to apply the power of distributed human cognition to making sense of data.