Legal and Professional Services
Morgan Stanley - Internet Trends 2
April 08, 2008: useful research summary from Morgan Stanley
Social Media Influence Conference - June 4, 2008
April 03, 2008: Social media Influence looks like being one of the better London-based events this year
Challenges and Opportunities for Mainstream Enterprise Social Computing 3
March 21, 2008: The adoption of social tools in the enterprise is accelerating, but if we are to avoid the pitfalls of previous periods of technology innovation, then we need to focus more on addressing concrete business use cases and meeting the needs of second wave adopters. This presentation briefly covers some of the opportunities and challenges we see in the field, and some of the IT culture myths that can sometimes get in the way.
KPMG "Enterprise 2.0: Fad or Future" Report - superficiality and consequence 4
August 31, 2007: It's been some days now that I came across the KPMG "Enterprise 2.0: Fad or Future" report and I must confess that I am a bit puzzled by its content. Aside the nice looking look-and-feel of the report, this report...
(Non) Adoption of social computing in organisations: busyness or laziness? 2
July 22, 2007: Too much focus on very simple ROI measures can be a problem for the adoption of social tools. Olivier argues that we must resist the temptation to turn evolving methodologies into recipes for "best practice"
Enterprise 2.0 and conversations 1
June 21, 2007: I've been discussing yesterday with the great, yet sober, Nicolas Vanbremeersch aka Versac who runs SpinTank on engaging organisations with their "customers". He drew a very simple graph to explain me his understanding of the topic: 1- mixes individual and...
The French paradox of Internet and its impact on social computing and enterprise 2.0 2
May 22, 2007: I've just been through an official report of a French Commission on the Intangible Economy that my friends at DocForum recently pointed out. Among various elements addressed on the knowledge economy is what I would call the "French paradox of...
Bottom-up and inside out - the future of enterprise IT? 11
March 22, 2007: Software as a Service is a potentially transformational delivery model that could put functionality and control in the hands of lines of business rather than just IT, and it will play a key role in the future of what people are calling Enterprise 2.0 - but how and when will that happen?
Social Networking: Still Bottom-Up 1
March 08, 2007: If like me you are more of a reader than a writer, you will remember that last week's headlines were occupied by Ning. The reintroduction of the DIY social network suite was reviewed by the NYT last Sunday, along with...
Customer communities' impact on revenue
February 14, 2007: René Algesheimer (Universitat Zurich) and Prof. Paul Dholokia (Rice University) have studied the behaviour of eBay customers who belong to the online customer community, comparing them with other eBay customers who don't. The full report is 46 pages long but...
