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Keeping Social Business Design Real

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I was watching the Friendface episode of the IT Crowd the other day. At one point, Roy, Jen and Moss are all sitting in the office together but end up talking to each other on 'Friendface' (you can watch the clip here). It... read full post

Relatedness Matters

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As the first of the global series of Social Business Summits commences this week in Austin, we're starting a series of blog posts from some of our speakers to position our Sydney Summit and to connect with the topics across... read full post

Masterclass: Online community engagement for the public sector - 22nd March, 2010 - Canberra

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We are taking advantage of the fact that Robin Hamman will be here in Sydney for our Social Business Summit to run a special half-day masterclass in Canberra on Monday 22nd March.Featuring Robin and facilitated by Anne Bartlett-Bragg, the masterclass... read full post

Creating Government 2.0 as Social Business

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You might have seen from Anne's earlier post that the themes for this year's Social Business Summit hosted here in Sydney on the 25th March are:Engagement - connecting and communicating with your workforce and enabling new processes to emerge through... read full post

Considering the influence and impact of Social Business

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Announcing the Social Business Summit, Sydney, March 25, 2010 "Considering the influence and impact of Social Business for your organisation." We're delighted to announce the final event in a series of global Social Business Summits hosted by the Headshift/Dachis Group... read full post

Finally, no more cookie cutter online communities

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I first became seriously involved in online communities while working at a professional services firm in the early 2000s - our total sum of knowledge about running 'discussion databases' fitted easily into about 1,000 words (just right for consumption by... read full post

We are currently seeking input for Gov 2.0 Taskforce Project 8

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Headshift is currently completing a project for the Government 2.0 Taskforce, to develop online engagement guidelines and a Web 2.0 toolkit for Australian government agencies (see the brief - PDF or RTF format).Our approach for this project involves creating use... read full post

Recording of our Designing for Adoption webinar

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A recording of our Designing for Adoption webinar is now available on Atlassian.tv:The slides themselves are also available on SlideShare.We invited people to ask questions during the Webinar and here are some pointers to further reading: Mark Morrell describes how BT... read full post

Webinar: Designing for Adoption - Friday 23rd Oct @ 9am (Sydney time)

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This Friday morning (9am, Sydney, Australia time), Anne and I are excited to be presenting a webinar for Atlassian. We will explain the benefits of customising Confluence and how applying a user-centered approach can help to overcome the typical barriers... read full post

A Wiki Case Study: Replacing a Static Intranet at a Law Firm

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A few months ago we announced the release of the Social Networking for the Legal Profession report by the Ark Group, which was written by Headshift's Lee Bryant and Penny Edwards.The London team recently followed up the release of this report... read full post

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