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links for 2009-11-20
Eight more UK top 30 firms size up legal outsourcing moves - Legalweek (tags: alwayson legal lpo outsourcing) open...: Sir Tim: "Public Data is a Public Good" (tags: opendata gov2.0 egov) Initial Thoughts on the 2009 Intranet Innovation Awards... read full post
Divide and conquer to solve the business-IT disconnect problem
"I'm fed up with our IT department. Why does it take 4 months to deliver a small project if I can have it right now and much cheaper as a hosted service?""Why are those IT guys spending three years on... read full post
Writing makes us free
Summary of a lovely discussion abotu Twitter hosted by NESTA read full post
Social Business Use Cases for the Pharmaceutical Industry
The fundamentals of social business design can be applied to many different sectors and to many different business processes. Whilst, by definition, those fundamentals remain constant, or at least relatively stable, the application of them can vary widely. What follows... read full post
Leadership is not obsolete in the networked world
New forms of leadership are emerging in the networked world of Twenty-First Century companies, and traditional leadership skills are by no means obsolete, although they may be expressed differently read full post
A tale of two E20 cities - from San Francisco to Frankfurt
The E20 baton has been handed over from the San Francisco conference to the Frankfurt 20 Summit, and I hope we are in for a good event that focuses more on practice than semantics and definitions read full post
Using behavioural data to create compelling content
Most owners of social software systems use the data generated through usage in their reporting of metrics. So, alongside the standard metrics such as unique users, page impressions, time spent, etc, social tools often enable actions which can also be... read full post
Social Business Design for the Finance Sector
Summary, video and slides of a talk at the SOMESSO Conference in Zürich, November 2009, on social business design in the finance sector. read full post
User centred news
Hot on the heels of my post yesterday about finding, aggregating and curating content from third party sources, including blogs and social media services, comes word of the Twitter Times which finds and delivers news that's highly relevant to me... read full post
Curating, not moderating, the flow of content and participation
User generated content is, for many media companies and other organisations, more of a problem than a solution. Vague calls to action lead to waves of irrelevant content submitted by audiences who have taken time, effort, and in some instances... read full post
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