In peterme.com: Themes in User Experience, Part 2: Empathy, Peter Merholz reminds UX professionals that empathy with users is not a zero sum game and should be extended to the needs of the client organsation as well.
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by Lee Bryant
This is a Headshift blog post by Lee Bryant, written on June 6, 2003. It has (0) comments.
Empathy in user experience design (including clients!)
Tags for this entry: client, clients, experience, merholz, user
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