Some simple knowledge management tips from CIO magazine (via Ben Toth): How to Create a Know-It-All Company - Knowledge Management - convincing workers to share knowledge is important - CIO Magazine Dec 1,2003:

"Very simply, the effort of sharing knowledge has to be less than the value of participating. KM is not like other IT applications. Most of the time, employees just ignore it if they so choose. Therefore, the act of sharing knowledge—embodied in the KM application or system—must help people do a better job, whatever their function. "People have to see tremendous immediate benefit," says Barbara Saidel, CIO for recruiting company Russell Reynolds Associates. "They have to see, smell, touch and taste how it's going to improve their work lives."