The "Rencontres Internationales des Responsables
Intranet" took place in Paris
last week. It was the event for intranet managers from several big
multi-national firms and public administrations from all over France and Europe.
For an event that boasts a focus on technology - there were no bloggers present
in the audience!! There were no tools to facilitate blogging - no plugs!! No
wifi!! In fact, the handout was a giant heavy binder - it was not even a
simple URL.
No one present was really surprised by this format though.
The presentations featured good projects, but projects that should have gone
live 5 years ago, not today! All presenters were talking about collaboration
and personalization, but were confusing (1) collaboration and document sharing
and (2) personalization and profiling or look-and-feel customization. There was
no trace of social computing. No trace of rich-featured people -
don't understand this! and topic centricity. No trace of Flow. Just the
old plain email and document centric world. The result is that we assisted to
old school presentations (PowerPoint) of old school projects.
Back to the future, live.
The project that emerged (and really kicked ass - excuse my French!) was the
project created and developed by Dassault Systemes: DS InterAction 2.0
(disclaimer: it's one of our clients). This project set the bar very high
and the audience was extremely enthusiastic.
Tarik Lebtahi and Nicolas Cerisier, the project creators, presented a project
done internally with Guillaume Couste and Philippe Guillaume: DS InterAction
2.0. This corporate intranet, a unique technological platform, is internally
created and developed and makes good use of the technologies and social logic
of personalized pages, blogs, wikis, rich-media and social bookmarks. It
encompasses also a more classical online document manager as well as a series
of widgets and portlets that surface ERP, CRM and other enterprise-wide
applications. Information flows easily thanks to features that enable in one
click the transfer of data between blogs, wikis and other integrated bases. It
is both user and topic centric, with rich profiles and full-featured
communities. It is meant to sustain communication, participation and
collaboration. The vision behind it is that the Intranet is to be the hub of
collective intelligence and a principal place for collaboration (i.e. the
intranet as a platform).
What is outstanding in this project is:
- The clear and up-to-date vision that sustains the roadmap;
- The perpetual beta approach;
- The focus on design and interconnected features that attracts people, favors
and sustains knowledge sharing;
- The attention to details and implied logic while designing
micro-functionalities;
- The hand-in-hand collaboration between people from Internal Communication and
IT Teams;
- The project management approach that favors the motivation of project members
(a good deal of live features come from personal initiatives of DS developers);
- The knowledge of business and the will to sustain locally contextualized
needs (possible by a flexible and custom articulation of features).
- The comprehension that real new technology contributes to making the office a
better place and boosts innovation and performance.
What a real pleasure to work with this enlightened team and a true honor to
contribute to such a KA!! project.

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