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Seeing what's next... at the Social Business Summit 2010
Clayton M. Christensen describes in his innovation book "Seeing What's Next" IBM's strategy of focusing on designing computing machines where they control and develop everything, going from processor, memory, hard drives, to the operating system and software. This gives IBM... read full post
Blogging on the firm's public website
People shaking hands, impressive office buildings, smiling people looking at a computer screen, water in motion, shiny buildings in Canary Wharf... We have become so used to stock photography on law firm websites that we hardly notice it anymore.If the... read full post
Taking Social Business on the Road
Here are some of the key events for 2010, where we will try to talk to as many people as possible to challenge our ideas, test our hypotheses and fill the gaps in our thinking around social business design. read full post
Social tools for internal communications
This year is all about a practical focus on mainstreaming social tools inside the firewall, and here are a couple of events to get you started read full post
How to get started blogging
I'm frequently asked, by our clients as well as the MA Journalism students I occasionally teach as part of my role as a Visiting Journalism Fellow at City University, for tips on how to get started blogging. As someone who... read full post
Announcing the Social Business Summit, Europe: London, March 18, 2010
On March 18, SOMESSO and Headshift/Dachis Group will host Europe's first Social Business Summit; an invitation-only event in the city of London, which is aimed at business and technology thought leaders interested in the future of social business design. read full post
Creating customer communities
Anyone who follows my movements online will have noticed that I've been rather quiet recently. This is because I have, for the past month or so, been part of a Headshift team, which at various times drew upon the experience... read full post
Curating, not moderating, the flow of content and participation
User generated content is, for many media companies and other organisations, more of a problem than a solution. Vague calls to action lead to waves of irrelevant content submitted by audiences who have taken time, effort, and in some instances... read full post
Social enterprise as a low cost business tool
At LegalTech NYC earlier this year, Lee teamed up with V Mary Abraham to explore 'Five Things Every Legal Practice Should Know About Web2.0'. On 15 October, Lee will be speaking at the New Legal IT Forum about 'Social Enterprise... read full post
What drives sustainability in a 21st Century law firm?
A key section of our report "Social Networking for the Legal Profession" looks forward to the next phase in the evolution of social networking for lawyers. One of the initiatives highlighted in the report is the BT thought-leadership project to... read full post
Adoption of social tools in Clifford Chance
During our Insight Event last week, Sam Dimond (Director of Knowledge Systems) outlined his thoughts on how to get started with social tools, drawing from his experience of the adoption of blogs and wikis in Clifford Chance. Here is Sam's... read full post
Portrait of a social intranet
During our Insight Event last week, Steve Perry (Head of Knowledge and Business Development Systems) discussed Freshfields' new social intranet and the changing shape of business processes in the firm through the use of social tools. These are my... read full post
Role of social software and networks in knowledge management
During our Insight Event last week, Mark Gould of Addleshaw Goddard discussed the changing role of knowledge management in law firms: where it's gone (and in some cases where it's gone a bit astray) and how social computing can rescue... read full post
Social media monitoring - more first step than end game
Prior to the rise of mass production and assembly line processes in the latter half of the 20th century, new products and services were often created in response to a direct conversation between consumers and businesses.If a consumer - they... read full post
What does social business design mean for law firms?
Last week, we hosted a well-attended private event as a follow-up to our "Social Networking for the Legal Profession" report. We were privileged to be joined by three of the contributors to the report, who shared with us and their colleagues in the legal profession some... read full post
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