Recently in Media and Publishing Category

Conference and events I'm at during March

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The social media conference season is rapidly heating up and I'm lucky enough to be taking part in some great events this month.On Wednesday I was at CeBit, the World's largest computing tradeshow, in Hanover, Germany, where I participated in... read full post

Review of the BBC's New Social Networking Guidelines

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My former employer, the BBC, has issued new guidelines for the official use of third party social networking and micro-blogging services. The new guidelines should not be confused with the guidelines issued several years ago on the personal use of... read full post

Unlocking social media ROI through business transformation

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Last night I attended one of the Social Media Week events, Show Me the Money: Where's the ROI in Social Media?, a panel discussion organised by Chinwag and hosted by Sun. The discussion, chaired by Andrew Gerrard, included Robin Grant... read full post

Learning about social media through experimentation

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Yesterday, during lunch, I went out and took some photos of the area around Headshift's London headquarters in Shad Thames, just east of the south end of Tower Bridge. When I uploaded them to Flickr, I added notes to each... read full post

Aggregation is an opportunity for content providers

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The Daily Mirror has joined a growing number of newspapers who block a news aggregator, NewsNow, from crawling it's site. The Sun and Times Online had already made similar moves.Having worked in the media industry myself for nearly ten years,... read full post

Driving traffic to your blog with twitter

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Posting links to twitter can drive significant traffic to websites. I recently wrote a comprehensive post aimed at helping organisations and businesses get started blogging. I knew it would be of interest to a lot of people, so when I... read full post

Representing "Social", Prioritising Design and the I-word

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A few of us went to see Christain Crumlish talk about the Yahoo! Design Pattern library yesterday after work - It was an interesting evening with much to chew on. I wanted to talk briefly about it and what I took from it. read full post

Taking Social Business on the Road

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Here are some of the key events for 2010, where we will try to talk to as many people as possible to challenge our ideas, test our hypotheses and fill the gaps in our thinking around social business design. read full post

How to get started blogging

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I'm frequently asked, by our clients as well as the MA Journalism students I occasionally teach as part of my role as a Visiting Journalism Fellow at City University, for tips on how to get started blogging. As someone who... read full post

Tumblr: getting interaction right

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Tumblr is a fascinating example of how to get user generated and community sites right.   Fundamentally it's a microblogging platform, but I think this sells it very short of the whole picture.  It's succeeding by taking the interaction patterns that... read full post

Creating customer communities

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Anyone who follows my movements online will have noticed that I've been rather quiet recently. This is because I have, for the past month or so, been part of a Headshift team, which at various times drew upon the experience... read full post

Writing makes us free

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Summary of a lovely discussion abotu Twitter hosted by NESTA read full post

Using behavioural data to create compelling content

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Most owners of social software systems use the data generated through usage in their reporting of metrics. So, alongside the standard metrics such as unique users, page impressions, time spent, etc, social tools often enable actions which can also be... read full post

User centred news

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Hot on the heels of my post yesterday about finding, aggregating and curating content from third party sources, including blogs and social media services, comes word of the Twitter Times which finds and delivers news that's highly relevant to me... read full post

Curating, not moderating, the flow of content and participation

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User generated content is, for many media companies and other organisations, more of a problem than a solution. Vague calls to action lead to waves of irrelevant content submitted by audiences who have taken time, effort, and in some instances... read full post