markets, adaptive learning, hand-me-downs, amordivino, story-telling
Penny Edwards
- Website: pennyedwards.wordpress.com
Penny is an enterprise social computing consultant at Headshift, where she leads the user analysis, engagement, adoption and community building elements of projects with legal and professional services firms. Penny’s interest in technology and business systems started whilst developing information management systems for the European Space Agency in the Netherlands, before which she practised for six years as a commercial solicitor in the UK and New Zealand. During her MBA in Technology Management, she studied management processes related to the adoption of wikis in businesses and their subsequent effect on organisational learning. She blogs about her work at ThinkMuch. She loves travelling, fine wine and (super) spicy food!
Recent Actions
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Commented on Social Networking for the Legal Profession
Actually Debra, the report offers a comprehensive view into social business tools and their use externally (such as for client service, intra-organisational collaboration and working with peers), in the public domain (such as for marketing, brand building, crowd-sourcing and recruitment)...
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Posted Social enterprise as a low cost business tool to Blog
At LegalTech NYC earlier this year, Lee teamed up with V Mary Abraham to explore 'Five Things Every Legal Practice Should Know About Web2.0'. On 15 October, Lee will be speaking at the New Legal IT Forum about 'Social Enterprise...
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Posted What drives sustainability in a 21st Century law firm? to Blog
A key section of our report "Social Networking for the Legal Profession" looks forward to the next phase in the evolution of social networking for lawyers. One of the initiatives highlighted in the report is the BT thought-leadership project to...
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Posted Adoption of social tools in Clifford Chance to Blog
During our Insight Event last week, Sam Dimond (Director of Knowledge Systems) outlined his thoughts on how to get started with social tools, drawing from his experience of the adoption of blogs and wikis in Clifford Chance. Here is Sam's...
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Posted Portrait of a social intranet to Blog
During our Insight Event last week, Steve Perry (Head of Knowledge and Business Development Systems) discussed Freshfields' new social intranet and the changing shape of business processes in the firm through the use of social tools. These are my...
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Posted Role of social software and networks in knowledge management to Blog
During our Insight Event last week, Mark Gould of Addleshaw Goddard discussed the changing role of knowledge management in law firms: where it's gone (and in some cases where it's gone a bit astray) and how social computing can rescue...
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Commented on Social Networking for the Legal Profession
Hello Richard/Sergio, thanks for your comments. Will be in touch....
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Posted What does social business design mean for law firms? to Blog
Last week, we hosted a well-attended private event as a follow-up to our "Social Networking for the Legal Profession" report. We were privileged to be joined by three of the contributors to the report, who shared with us and their colleagues in the legal profession some...
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Posted Insight Event - Social Networking for the Legal Profession to Blog
On Wednesday 9 September 2009 we will be hosting an 'Insight Event' to explore the themes covered in our comprehensive report "Social Networking for the Legal Profession" recently published by the Ark Group. During the event speakers from three international...
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Posted Social Networking for the Legal Profession - Shaping New Ways of Working to Blog
Consider for a moment where you turn when you're looking for a document, a reference or information about who's working on what and with which clients. Commonly people will ask their colleagues or send out an email to their team...
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Posted Social Networking for the Legal Profession - when 'social' means 'business' to Blog
For lawyers, social networking has always been an important feature of the way they do business, and there are many characteristics of lawyerly behaviour that map very closely to the features of online social networking, such as: Relationship based-business development;Individual...
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Commented on Social Networking for the Legal Profession - Challenging Conditions
Hi Doug, thanks for stopping by! Yes, and those who are most productive in the process of creating and delivering that knowledge will have the advantage, because they'll be able to return the most value to their clients and the...
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Posted Social Networking for the Legal Profession - Challenging Conditions to Blog
With the release of our publication Social Networking for the Legal Profession, I will be introducing in a series of blogs some of the topics and themes outlined in more detail in the report. I will start the series with...
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Posted Futures planning with horizon scanning and social computing - Part 2 to Blog
In the same way that the Web has changed the communication habits of millions of people, social computing is evolving to help us work with and in complex adaptive systems. The insights from Snowden and Jackson about 'foresight' and complexity,...
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Posted Social Networking for the Legal Profession to Blog
We are proud to announce a major new report, published in association with Ark Group, entitled Social Networking for the Legal Profession, which looks in depth at current practice in social networking and social technologies within the legal sector
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Posted Social networks as information filters to Blog
Yesterday, I went along to the InformatieProfessional Conference here in Amsterdam. As with all things associated with the web these days, the theme of the conference was Integrity 2.0. Key issues revolved around data privacy, information reliability and management of...
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Posted Futures planning with horizon scanning and social computing - Part I to Blog
In today's complex and turbulent environment, organisations need 'foresight' to be able to respond promptly to various change drivers including technology, sustainability, globalisation and the economy. Essentially 'foresight' is a participative approach to creating shared long-term visions to inform short...
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Commented on Do you value your social capital?
Hi Michael. In fact I came across a draft of your manifesto a little while ago, and was planning on blogging about it as a follow-up to this post! I certainly will drop by your sites to see how the...
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Commented on Do you value your social capital?
Hi Doug. Reading your comment reminds me of discussions at the moment about the health of RSS in the enterprise. You've probably seen the recent posts and ensuing debate on RWW and Collaborative Thinking. The technology is still developing and...
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Commented on Business will be different in 5 years - fundamentally different
Hi Rahul, your point has a 'communities of practice' feel about it. Where people come together to solve a particular problem or discuss interests, and then disband when the need or purpose is satisfied. There's alot to be learnt here...
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Commented on Do you value your social capital?
Hi Greg, thanks for stopping by! Your thoughts echo what we experience frequently i.e. the technology is there and can be mapped but it's changing people's ideas and behaviours that's the really hard thing. And the thing is, the need...
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Posted Do you value your social capital? to Blog
To what extent does your company facilitate social networking between employees split by geographical or organisational distance, or with (existing or potential) clients and business partners? What's the value of this social capital to the company (i.e. the connections within...
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Posted The Next Web '09 to About
Amsterdam is famous for many things, and one of them is the Next Web conference. Penny Edwards, who is now living in Amsterdam, is vying for a bloggers' pass so she can live blog the event this year! The conference...
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Posted The Next Web '09 to Blog
Amsterdam is famous for many things, and one of them is the Next Web conference. Judging from previous events, this year's the Next Web will be offering oodles of inspiration, networking opportunities, entrepreneurial ideas, and FUN! The conference is scheduled...
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Commented on RIP: ROI
Hi Michael - thanks for your thought provoking comment. I agree that efficiency is only one aspect of the matrix, and other key factors include creativity, adaptation, motivation, etc. Your use of 'value' is helpful here and has many implications,...
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Posted Business will be different in 5 years - fundamentally different to Blog
Think for a minute about how you used to book your holidays, buy your music, find an address or select insurance - 10 or even 5 years ago? Do you even bother to search for things these days or do...
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Posted More open and social.... to Blog
Yesterday, I popped along to the Atlassian User Group and Open House to catch up with some old and new (riotous) acquaintances. The meet-up coincided nicely with the release of Confluence 2.10, which includes a multimedia widget connector (for embedding...
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Posted Atlassian Amsterdam - User Group and Open House to About
I'm really looking forward to joining up with the Atlassian User Group in Amsterdam next Wednesday - December 3rd - and checking out their brand new office at: Herengracht 124-128 1015BT.They've got a great programme lined up starting from 14.00,...
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Posted Are we really collaborating? to Blog
'Collaboration' is being used pretty loosely these days and often in the same breath as enterprise 2.0. But, simply because people work together to meet objectives and reach goals, doesn't mean they are collaborating. Other 'c' words like communicating, co-operating...
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Commented on RIP: ROI
Hi Lawrence, how do the measurements/analytics in your blog translate into engagement and returns, and illustrate 'what share of the conversation' you have? And great link to the Jason Falls' interview of Katie Paine, which is definitely worth a look:...