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Patient Opinion wins New Statesman New Media Award

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Well done to the Patient Opinion team, who have picked up a well deserved award read full post

Vote for Patient Opinion

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Patient Opinion is a project we love - go cote for it in the Changemakers awards... read full post

Democratisation of Voice and Data: who owns user stories?

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The new NHS Healthy Choices site raises some interesting questions about how and where to engage with users to hear their stories about experiences of health care. read full post

Web 2.0 and health care services

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Demos/Patient Opinion seminar about the importance of democratising data and voice in engaging with patients and other stakeholders read full post

Patient Opinion's Paul Hodgkin on Web 2.0 innovation in healthcare

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Good interview with Patient Opinion's Paul Hodgkin about the project read full post

Patient Opinion

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Patient Opinion gathers direct, unmediated stories about healthcare provision and aggregates them to benefit both patients making choices and providers planning services. read full post

Usability testing in the wild

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Notes from a UKUPA meeting that shared details of a useful 'in the wild' usability testing technique based on the experience of medical shift handovers. read full post

Blogtalk Case Study: Informal, joined up knowledge sharing using connected weblogs in pursuit of Mental Health service improvement

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Link to my case study presentation this morning at Blogtalk plus related notes and links read full post

Healthcare to rely on electronic delivery

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Healthcare services will rely more and more on Digital TV, call centres and technology in general for delivery - let's hope the user experience designers are up to the task read full post

Supporting joined-up knowledge sharing

The NIMHE knowledge community was specified collaboratively with key mental health stakeholders and developed in accordance with Semantic Web principles. read full post

NHS to launch single health portal

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NHS to create portal to public online government health-related sites read full post