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Getting started with enterprise social networking

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Notes and slides from a talk I gave at Online Information 2008 in London about how companies are starting to adopt internal social networking as a serious business tool, and some tips on how to get started. read full post

ReBooting and Aligning KM (people)

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Jack Vinson recently reported the NY-Toronto Law Firm KM Summit 2008 in Boston, in which he writes about the distinction between KM and Enterprise 2.0. It's not the first time this sort of distinction is being made. In reality it... read full post

SNA tools: what are we measuring?

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SNA tools have a certain allure, since they sound logical; but the problem is the data we have to feed them. Email and Document stores are not enough to produce a real picture of organisational networks. We need first to create the myriad of weak signals that can allow online social networks to develop before we can hope to derive actionable intelligence. read full post

Contactivity 2006

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If you've looked at our recently you may have spotted a new public space read full post

Mathemagenic: learning and KM insights - Thursday, June 23, 2005

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email triage read full post

Peripheral vision and ambient knowledge

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Dave Snowden talks about how we make sense through pattern matching rather than linear analysis. Social software can support this process by improving our peripheral vision and helping us organise our own eco-system of links, cues and sources to improve our sense making and decision making ability. My own presentation, linked from the piece, describes how we can go about achieving this. read full post

Conference: Exploiting Social Networking in Organizations

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Dave Gurteen's 5th Annual Knowledge Conference will focus on Exploiting Social Networking in Organizations and I will be speaking about "Building Informal Knowledge-Sharing Networks using Social Software" (video preview available!) read full post

The writing process as a barrier to knowledge sharing

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It's all well and good having the tools to share knowledge, but people with little confidence in their own writing ability are unlikely to use them. read full post

Looking for information

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How do people find information? What sources do they prefer? And what are the implications for knowledge sharing applications? read full post

Social Tools for the Enterprise Symposium

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Social Tools for the Enterprise Symposium, London, July 12, 2004 read full post

BlogTalk opening session notes

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BlogTalk opening keynote and first panel read full post

From content to connectivity; corporate to personal

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knowledge is stored in social structures and networks rather than databases read full post

Pollard's principles of KM

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Dave Pollard sets out some useful, practical KM principles read full post

Good linkage about law firms as learning organisations

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How law firms are thinking about KM and learning read full post

Paper on supporting unstructured metadata in law firms

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Law firms and unstructured knowledge - towards a less top-down approach read full post

KM and e-learning

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KM, e-learning both better served by informal social software read full post

Knowledge Management is not about publishing

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EEK on a Harvard Business review piece about knowledge management and profiling read full post

Knowledge management strategy "is easy"

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Denham Grey looks back over KM developments and asks whether KM strategy is easier than we think read full post

KM Europe 2003

KM Europe 2003 took place last week - here are some notes, reflections and links to presentations read full post

TechKnowledgy applications for individual effectiveness

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Dave Pollard wants KM and IT to unite to produce simple, personal TechKnowledgy tools read full post

Divergent approaches to KM: managing content vs connecting people

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Should KM focus on storing, sharing and re-using objects or on connecting people in context to share experience directly? read full post

Knowledge management for front-line staff

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This article looks at the way front-line staff operate, and how knowledge management can be used to meet their needs. read full post

a new open access knowledge management resource

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David Weinberger links to kwork.org - now open access read full post

Useful Knowledge Management biblio and glossary

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Useful KM links, bibliograhy and glossary read full post

Weblogging for knowledge mobilisation

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links to posts about using weblogs for knowledge sharing read full post