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Social Networking for the Legal Profession
We are proud to announce a major new report, published in association with Ark Group, entitled Social Networking for the Legal Profession, which looks in depth at current practice in social networking and social technologies within the legal sector read full post
Social networks as information filters
Yesterday, I went along to the InformatieProfessional Conference here in Amsterdam. As with all things associated with the web these days, the theme of the conference was Integrity 2.0. Key issues revolved around data privacy, information reliability and management of... read full post
Business 2.0
As organisations become more transparent, more open, more prepared to share we are seeing more and more intellectual capital being given away "free". There is the over-quoted example of Goldmine giving away its geological data, Sun Microsystems and IBM giving... read full post
Your corporate website is irrelevant
The days of the monolithic corporate website are numbered. Twentieth century corporate structures, which, to borrow sentiment, if not words from Lee Bryant, put the World's window upon your organisation in the hands of the IT guys in the basement... read full post
Society of the Technical: the common ground between art and social media
So, the first project I've been put to work on since starting at Headshift six weeks ago was the site for Anthony Gormley's One and Other project - a pretty massive undertaking that aims to put 2400 people on... read full post
User-Driven Companies Should Start from Within
My talk about user-driven companies and how we can go beyond surface-level user engagement from the Next09 conference in Hamburg. read full post
Going with the flow: whither enterprise RSS?
Reports of the death of RSS at the hands of Twitter are exaggerated, though they contain a grain of truth. Here's why I think we are yet to see its real value in the enterprise. read full post
UsNow Film to go on general (internet) release
Us Now - the film project about the power of mass collaboration, government and the internet - will enjoy its public online launch in London on May 12th read full post
Second-wave adopters are coming. Are you prepared? Part 1 / 3
I decided to break this blog post down into three parts, as it had become way too long during all those endless nights of writing. The general theme is that in the near future we will see more companies starting... read full post
Comprehensive study of user-generated content at the BBC
Returning to more familiar territory following last week's Eurasian Media Conference in Kazakhstan - more on that coming soon - today I'm at an event organised by the BBC, my former employer, and the Arts and Humanities Research Council (AHRC)... read full post
Manage, and you might survive. Facilitate, and you will thrive.
Recently I went to see an organization, and a good while into a very pleasant conversation I was asked: 'Will we (organization) become obsolete in ten years'? What a daunting question! What had happened? The organization has about 1000 member... read full post
The Twentieth Century was Wrong
A short talk that suggests perhaps the Twentieth Century models many organisations fall back on are not as established as they think. In fact, social network-based business and co-ordination have a much longer history than we think. read full post
Public services are more important than online election campaigns
Transforming government and public services are more important than electioneering, so it will be interesting to see whether the impending UK election campaign accelerates change or holds it back in favour of traditional politics. read full post
Five Things Every Legal Practice Should Know About Web 2.0
V. Mary Abraham and I ran a session at Legaltech New York earlier this month about the impact of Web2.0 technology and ideas on Law firm IT. Here is an overview and some slides from that session. read full post
Three themes for local government in 2009
At the Local Government Breakfast we co-hosted with Futuregov, I outlined three priority area we are keen to pursue with local government in 2009: humanising organisations, difficult conversations and next generation public services. read full post
Do you value your social capital?
To what extent does your company facilitate social networking between employees split by geographical or organisational distance, or with (existing or potential) clients and business partners? What's the value of this social capital to the company (i.e. the connections within... read full post
Business will be different in 5 years - fundamentally different
Think for a minute about how you used to book your holidays, buy your music, find an address or select insurance - 10 or even 5 years ago? Do you even bother to search for things these days or do... read full post
Smaller, smarter solutions for charities and non-profits
Some thoughts on how single-issue-groups, charities and membership organisations can use the collective knowledge and passions of their supporters in much more creative and accessible ways using simple open source tools. read full post
Getting started with enterprise social networking
Notes and slides from a talk I gave at Online Information 2008 in London about how companies are starting to adopt internal social networking as a serious business tool, and some tips on how to get started. read full post
Social Innovation Camp: what a buzz!
Social Innovation Camp is getting better and better. This year's finalists did some really impressive work over the weekend and the ideas were excellent. read full post
RIP: ROI
There have been numerous discussions about how to evaluate social software implementations, and the shortcomings of ROI and reductionist models for illustrating 'success' in terms of bottom-line profitability (e.g. Why Bother with Social Software, Musing About the Value of Social... read full post
Niche online social networks FTW!
My talk from the Web 2.0 Expo in Berlin, which calls on startups and developers to focus on creating social value through small-scale but purposeful online social networks read full post
Solving real world problems through online social networks
A talk from Reboot9 analysing the role of an online community site in the reconstruction of the Bosnian town of Kozarac read full post
ReBooting and Aligning KM (people)
Jack Vinson recently reported the NY-Toronto Law Firm KM Summit 2008 in Boston, in which he writes about the distinction between KM and Enterprise 2.0. It's not the first time this sort of distinction is being made. In reality it... read full post
Government and Data 2.0
mashup*, who bill themselves as a "membership based community of executives, entrepreneurs and investors affected by and working within the commercial application of digital technology, products and services" put on an event last night looking at "Data and Government... read full post
Quantity or Quality? Measuring Enterprise 2.0
One of the most common barriers to adoption of social software in enterprise settings is the perception that using social media isn't "real work". Instead the term "social" in "social media" is seen as a synonym for frivolous and time-wasting.To... read full post
Taxonomies > Sensemaking > Adoption
The enterprise social computing scene is all about incentivizing, building and demonstrating - often with use cases - the benefits of socializing computer based activities. Most of social computing consultant are thrilled by the possibilities offered to organisations to deliver... read full post
New McKinsey report confirms the trend of adoption
McKinsey has recently released their second annual survey on the business use of Web 2.0 technologies : Building the Web 2.0 Enterprise: McKinsey Global Survey ResultsIt's a pretty well crafted presentation of the survey, that would certainly bring additional hope... read full post
A must-read for new and future adopters of social computing
Niall's book, Enterprise 2.0 How social software will change the future of work, finally was made available and I must admit I am a fan !!! Finally, we have in one single piece a detailed and careful approach to "Enterprise 2.0",... read full post
Social Innovation: how do we find the right problems?
2gether is the latest in a sequence of London events to promote social innovation that provide a welcome stimulus for the public sector and social enterprises; but do they work? read full post
Is Enterprise 2.0 about selling software or solving problems?
The Enterprise 2.0 conference in Boston was very interesting, and reflected a maturing market for enterprise social computing - but can it avoid the vendor dominance that helped kill off KM? read full post
Can newspaper social media sites continue to thrive alongside a strong public service broadcaster?
There has been a lot of very useful debate recently about the BBC's role in the UK media market, but I think the healthy and innovative position of major newspapers suggests they are not under threat from a strong BBC read full post
Social network interoperability: still waiting
Despite a flurry of recent announcements from Facebook, Google and MySpace, we are not really much closer to giving users control of their data and their authentication across different web sites where they have invested time building a personal presence read full post
Open Data Alert! ICTY Archive Must be Open to All
The International Criminal Tribunal for the Former Yugoslavia has left behind a digital archive of immense importance to the future of human rights protection and education. Unless we act now, it may remain closed in the future, but if we can open source the data then future generations will be able to remix and re-analyse one of the Twentieth Century's most important historical archives. read full post
The Museum and the Zoo
The market for Enterprise 2.0 is booming. Client attention is high as blog readership and conference attendance figures demonstrate it. Individual actors know it as they see both their turnover and workforce growing. Reports from analysts confirm it. This is... read full post
Challenges and Opportunities for Mainstream Enterprise Social Computing
The adoption of social tools in the enterprise is accelerating, but if we are to avoid the pitfalls of previous periods of technology innovation, then we need to focus more on addressing concrete business use cases and meeting the needs of second wave adopters. This presentation briefly covers some of the opportunities and challenges we see in the field, and some of the IT culture myths that can sometimes get in the way. read full post
Boring technology can become socially interesting
Clay Shirky gave a great talk at the RSA yesterday about his book "Here comes Everybody" read full post
Visualising comments in a sensitive debate
Max Gadney writes about a new debate visualisation tool being used by the BBC as pat of its White season. read full post
The Twittering Bridge
Twitter has become something of a phenomenon - if you're not familiar with it, it's a cross between blogging and instant messaging, with a dash of SMS thrown in. You've got 140 characters to say what you're doing right now,... read full post
Tom Taylor at LIFT'08
Our very own Tom Taylor presented at LIFT08 in Geneva this week, on the subject of using social software to encourage sustainable development. It's something that's close to our heart through our work with clients like Green Thing and NESTA's... read full post
On being espresso, not cappuccino, in 2008
A belated welcome to 2008, which is looking like a very interesting year in both senses of the word. At Headshift, we intend to become more boring and more sexy at the same time - watch this space! read full post
Information networking is social too
If social networking was called information networking it might be seen as being more relevant to business. Social networking is going through the normal cycle of suspicions and bans before it gets accepted as a useful business tool. read full post
The future and past of the Social Web
accounts of the historical origins of the social web read full post
Sharepoint, Confluence and Newsgator: towards the social stack
Microsoft has announced a partnership with two innovative Enterprise 2.0 products - Confluence and Newsgator (both are Headshift partners)- to extend its Sharepoint system in the direction of becoming a social computing platform for the enterprise. We believe this will be the nudge that many IT departments need to embrace a meaningful social tools strategy. read full post
CIOs and the future of IT management
How is the IT function changing and what is the future role of the CIO? read full post
Participation, consultation or just validation?
Involve comment on the recent Nuclear 'Consultation', which was more like a PR exercise read full post
Your intranet on a wiki
Earlier this year I wrote about the benefits of using a wiki instead of a traditional intranet. A few months later Headshift helped a client build an intranet based on a wiki platform and I wanted to share what we... read full post
(Non) Adoption of social computing in organisations: busyness or laziness?
Too much focus on very simple ROI measures can be a problem for the adoption of social tools. Olivier argues that we must resist the temptation to turn evolving methodologies into recipes for "best practice" read full post
What other conferences can learn from Reboot
Maybe I am getting jaded, but I am more and more conscious of a gulf in quality between events like Reboot and LIFT on the European circuit and UK business-focused conferences. Herewith, some observations on what we could do better. read full post
The French paradox of Internet and its impact on social computing and enterprise 2.0
I've just been through an official report of a French Commission on the Intangible Economy that my friends at DocForum recently pointed out. Among various elements addressed on the knowledge economy is what I would call the "French paradox of... read full post
Soapboxes in cyberspace: how can the media facilitate debate online?
Event: What have we learned from new forms of online debate, and what is the role of the mainstream media in facilitating good quality debate in the future? read full post
The story of an illegal number
How the MPAA shot itself in the foot trying to prevent users sharing a code that makes their DVDs work better read full post
UK opposition party makes Open Source Software promise
George Osborne of the UK Conservatives has promised his party will boost the use of Open Source Software by government if they are elected, in an excellent speech about the social web. read full post
Some practical steps towards collective intelligence in the enterprise
Looking beyond the immediate challenge of the adoption of social tools in the enterprise, what can we hope to achieve when there is a healthy 'flow' of content, traffic and ideas flowing around internal networks? Companies with hundreds or thousands of people have the scale required to achieve some interesting network effects, and through intelligent use of social tools, basic forms of collective intelligence are remarkably achievable. read full post
SNA tools: what are we measuring?
SNA tools have a certain allure, since they sound logical; but the problem is the data we have to feed them. Email and Document stores are not enough to produce a real picture of organisational networks. We need first to create the myriad of weak signals that can allow online social networks to develop before we can hope to derive actionable intelligence. read full post
