Blogging was where we began, and how we built our company so we have preserved this archive to show how our thinking developed over a decade of developing the use of social technology inside organisations

Best of the blog

Dachis Group London is No More

This is a post from the future to wrap up the Headshift story. Dachis Group, and therefore Dachis Group London, no longer exists. We learned some valuable lessons that we hope to take forward into the future.

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We are Dachis Group London :)

Headshift is changing its name to Dachis Group London as we complete our integration with the global firm. This will bring new opportunities for our clients and partners.

Categories About, Best of, Corporate Tags , ,

Social Business Transformation in Legal and Professional Services

More and more legal and professional services firms are now focusing on social business ideas as a route to greater operational efficiency and closer client relationships. We have a mature practice in this area, and here is how we might help.

Categories Best of, Customer Participation, Enterprise, Future Trends, Legal and Professional Services, Platforms, Workforce Collaboration Tags , , ,

Social Experience Design: one method, two tools, three tips, the lecture

Given how much I like teaching, last week for me was great: I had to speak at UX Conference 2011 in Lugano, and I got an invite to give a lecture at Digital Accademia near Venice the day before. The topic was one of my core subjects: Social Experience Design, tailored for the specificity of the… read full post

Categories Best of, Customer Participation, Enterprise, Events, Platforms, Presentations Tags , , , , , ,

Adoption strategies for Social Software

This post deals with adoption of social software in enterprises. It might echo with people that have faced problems in getting others to believe that their approach works. It promotes how to “get a feel” for success; rather than a measure of adoption. It’s in-house employees and veterans of the company that know how dispersed… read full post

Categories Best of, Enterprise, Legal and Professional Services, Platforms, Workforce Collaboration

Bridging the physical barrier: QR Codes, NFC & AR

QR Codes, Semacodes and other similar technologies are a very tricky topic to address, they’re also subject to quite intense waves of hype that repeat themselves every few years. The hype in this case isn’t completely unfounded, because creating the connection between the physical and digital worlds is something everyone is aiming for, and something… read full post

Categories Best of, Future Trends, Media and Publishing, Platforms Tags , , , ,

Data-driven business improvement

Open data within the enterprise is set to become a leading driver of positive behaviour change and greater self-management, with real benefits for productivity. Here are some thoughts from my keynote talk at the E2.0 Conference about how this might work.

Categories Best of, Corporate, Customer Participation, Enterprise, Future Trends, Presentations, Workforce Collaboration Tags , , , , ,

Moving from Social Media Monitoring to Social Business Intelligence

Sharing and acting on real-time data for business improvement

Categories Best of, Corporate, Customer Participation, Enterprise, Future Trends, Presentations Tags , , , , , , ,

Take your SharePoint implementation to the next level

More and more Sharepoint implementations are hitting the adoption wall. This is an avoidable problem. This post covers how Sharepoint can be used as a capability layer to drive a successful social business platform, and how to work around its limitations.

Categories Best of, Corporate, Enterprise, Platforms, Workforce Collaboration Tags , , , ,

The double pyramid of a successful social business

Any good social business is built on two carefully balanced pyramids, which mirror two different approaches that are required to coexist in a business that wants to thrive in a world where its customers are highly connected. The first pyramid is the business as it’s usually intended. It is built top-down, where decisions and strategies… read full post

Categories Best of, Customer Participation, Enterprise Tags , , ,

Post*Shift: the Prequel

A decade of learning how, when and with whom social technology can be implemented inside organisations to humanise and improve their operations left behind an interesting trail of blog posts, experiences and case studies, so it seemed like a good idea to maintain this web archive. Headshift was founded in 2002, sold in 2009, and the right to its name and content was then re-acquired by its founders in 2014 as they were setting up their new venture, Post*Shift. If you enjoy reading this archive, please head over to the Post*Shift site to find out how we are building on the first phase of social business technology to create new structures, culture and operations in large organisations as part of our vision for Twenty-First Century Business.