More good linkage from iWire: IM in Business, which adds some context to three recent articles about the use of Instant Messaging in a business context
“The other intriguing thing that occurs is how long it has taken for articles like this to appear. With 20 million american kids using IM everyday, it has taken a three or four years for business to wonder whether this might be useful or dangerous. This doesn’t bode well for other types of social software first used outside of businesses.”