Dave Pollard continues his discussion of Knowledge Management’s relationship to IT (see here) with a new BUSINESS OPPORTUNITY FOR CONSULTANTS
“When we talked about this, it also occurred to us that this second category of new responsibilities — hands-on assistance to front-line employees — might lend itself right out of the gate to outsourcing. This might create a huge opportunity for all the un- and under-employed IT consultants out there — as front-line productivity consultants. There are certainly plenty of value propositions for such a service — lousy return on IT and death by e-mail overload come immediately to mind.”“So, infrastructure lovers everywhere, there are two opportunities here: One to save both KM and IT from attrition and irrelevance by joining forces and doing some new and desperately needed things, and the other to create a host of new entrepreneurial businesses that will allow business- and tech-savvy people to solve what Drucker called the greatest business challenge of the 21st century.”It occurs to me that what he is talking about is also similar to the concept of circuit riders.