Denham Grey looks back over key developments in knlowedge management and wonders whether KM strategy is actually easier than we think. Maybe we miss the simple stuff

“* Do we really recognize and value knowledge creation (innovation)?* Do we reward learning (even when it comes from failure?)* Do we match quality talent with quality ideas even when they are not our own?* Do we cultivate relationships and show empathy for intellectual diversity?* Do we encourage deep dialog and creative abrasion* Can we discover, share and use key business rules?”