A DachisGroup Company

Sharing our thinking in the open is a great way to learn from our network and peers, and we love to discuss social business on our blog or during one of the many conferences we attend around the world.

Intrusive communications devices as a challenge for interaction design

by

Over at the IVREA HubLog, Fabio Sergio is thinking about the implications for interaction design implied by the intrusive nature of many modern communications devices in a post he calls Setting the stage, prompted by developments such as the following

“In Japan, where social politeness plays a much more important role than it does in any western country, mobile phone use has given birth to a new habit dubbed “the knock-knock”, which involves sending a short text message to the person you desire to contact before actually disrupting his/her time-space continuum unannounced.This far-east custom’s evil twin is the crude but effective habit of filtering incoming calls by looking at the caller’s number first, quickly translated on new phones into a “divert all non-phonebook calls to voice mail” feature, and now spreading to text-based communication as well.Another interesting sign o’ the times is the success of personalized ring-back tones: instead of hearing a recursive, nondescript tune your callers will wait while enjoying yourmusic of choice.Finally there are videocall-enabled phones, with the need to “check-yourself in the mirror” both before making and receiving videocalls, a brief stint of time during which you can quickly use the screen to self-assess if you deem yourself presentable for the upcoming personal narrowcast…or if you’d rather press the video-mute button.”

Comments are closed.