EE Kim notes an article by DavidGilmour, CEO of TacitKnowledgeSystems, in the October issue of Harvard Business Review entitled, “How to Fix Knowledge Management.”�The article says that Knowledge sharing is not about harvesting and publishing; it is about collaboration management based on peer to peer brokering, and we should leave “knowledge” where it is
This realisation, however, inevitably seems to lead to the approach of people profiling based on automatic semantic analysis of their email and documents. Yet, surely this builds in too many assumptions based on the past about what people want or need at a given time. Also, it still grounds KM in the paper trail even though we all know that the most interesting things are not always codified in the official record.