Dave Gurteen hosted another Unicom seminar on social tools last week in central London, ably summarised by Ben Wild, IBM’s Roo Reynolds and Paul Coyne from Emerald
I spoke about Collective Intelligence and shared some case studies from our work, and I very much enjoyed exposing these ideas to some experienced knowledge consultants and practitioners
For me, though, the highlight (NB: I missed day two) was Ian McNairn’s presentation about what IBM are doing with social tools inside the organisation. Key points included:
- 26,000+ blogs inside IBM
- 20,000+ people blogging
- 2,300+ wiki spaces
- 100,000 people (c. 30% of the IBM population) have used these wikis
- High use of the IBM Dogear tool, and some interesting stories about how this is driving the dynamics of social networking within the company
- A mature evolution of public/private blogging boundaries within the firm, which is enabling people like Bob Sutor, Mary Beth Raven and Ed Brill to share information in the public realm in a useful way.
Ian gave an accomplished presentation, and I think we could learn a lot from what is going on inside IBM with social tools.