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In theory just about any Web-based collaboration or information sharing tool has the potential to be a social computing platform, if only we have enough time and budget for its development. Microsoft SharePoint is a great case in point. However, Wikis have also grabbed the attention of many organisations.
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There are three key areas where I believe Australia's Government 2.0 efforts are failing right now: Making Government 2.0 about the use of Open Source software, Not getting the basics of social media right and Poor user experience.
links for 2009-08-11
by Lee Bryant
smarter, simpler, social
