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Archive for November 2011
Social Business Transformation in Legal and Professional Services
More and more legal and professional services firms are now focusing on social business ideas as a route to greater operational efficiency and closer client relationships. We have a mature practice in this area, and here is how we might help.
Social Experience Design: one method, two tools, three tips, the lecture
Given how much I like teaching, last week for me was great: I had to speak at UX Conference 2011 in Lugano, and I got an invite to give a lecture at Digital Accademia near Venice the day before. The topic was one of my core subjects: Social Experience Design, tailored for the specificity of the… read full post
Categories Customer Participation, Enterprise, Events, Platforms, Presentations
Tags behaviour, design, flow, motivations, pyramid, social, usability
