The wiki for this globally operating company in the Fast Moving Consumer Goods Industry (FMCG) is a platform designed to support the work of researchers. It offers them collaborative project spaces and shared intelligence corners to foster discoverability of ideas, people and research.
Supporting research teams
To meet the pilot group's needs, we analysed workflows and user requirements of three pilot groups and put forward a plan for the implementation of various wiki spaces. We designed and created open project and collaboration spaces, ideas and discussion areas, resources areas in which bookmarks, blog posts and external research news are aggregated and displayed, as well as rich user profiles containing personal information and a skills matching feature.
A wiki-based platform
The system for this organisation was built entirely on the Confluence wiki platform which was customised to match the needs of the teams taking part in the pilot programme.
The wiki-platform includes tools such as blogs, social bookmarking, and RSS to aggregate relevant news, dashboards aggregating the latest bookmarks, workspace tags, multi-user editable pages, templates, meeting notes and project archive.
Cross-pollination of research areas
The purpose of the platform was to create a central place where researchers can share work related ideas and contents for new products, work together across teams allowing them to get a sense of community but also obtain new insights and enable cross-pollination with regard to different research areas.
Supporting research teams
To meet the pilot group's needs, we analysed workflows and user requirements of three pilot groups and put forward a plan for the implementation of various wiki spaces. We designed and created open project and collaboration spaces, ideas and discussion areas, resources areas in which bookmarks, blog posts and external research news are aggregated and displayed, as well as rich user profiles containing personal information and a skills matching feature.
A wiki-based platform
The system for this organisation was built entirely on the Confluence wiki platform which was customised to match the needs of the teams taking part in the pilot programme.
The wiki-platform includes tools such as blogs, social bookmarking, and RSS to aggregate relevant news, dashboards aggregating the latest bookmarks, workspace tags, multi-user editable pages, templates, meeting notes and project archive.
Cross-pollination of research areas
The purpose of the platform was to create a central place where researchers can share work related ideas and contents for new products, work together across teams allowing them to get a sense of community but also obtain new insights and enable cross-pollination with regard to different research areas.