Headshift implemented a wiki-based intranet for one of Britain's leading museums. Responding to the need for a lightweight solution, the new intranet allows for easy publishing and simpler and more personal collaboration tools, such as wikis, blogs, social tagging and bookmarking.
Easy publishing
The solution comprises easy, version-controlled publishing of departmental and corporate info, images and documents including handbooks and forms. Moreover, the intranet also contains:
Confluence - enterprise wiki
Following a people-centred user interface design process with workshops and user testings, as well as the creation of a prototype tested with end users, the site was built and customised using Confluence.
Employee-to-employee collaboration
Conventional intranet content management systems tend to be rather static and top-down emphasising centralised content management, storage and classification. Moreover, they suffer from low usability and adaptability. The implemented wiki solution, however, serves as dynamic, real time intranet platform emphasising employee-to-employee communication and collaboration whilst being an instrument for easy publishing of corporate and departmental information.
Easy publishing
The solution comprises easy, version-controlled publishing of departmental and corporate info, images and documents including handbooks and forms. Moreover, the intranet also contains:
- A rich people directory including a skills matching feature
- Employee-driven classified ads section
- Employee driven news section
- Searchability of all formal and informal contents
- LDAP integration for easy authentication
- Basic reporting tools (e.g. most visited pages)
- Flexible permission system
- Project and collaboration spaces for departments and teams
Confluence - enterprise wiki
Following a people-centred user interface design process with workshops and user testings, as well as the creation of a prototype tested with end users, the site was built and customised using Confluence.
Employee-to-employee collaboration
Conventional intranet content management systems tend to be rather static and top-down emphasising centralised content management, storage and classification. Moreover, they suffer from low usability and adaptability. The implemented wiki solution, however, serves as dynamic, real time intranet platform emphasising employee-to-employee communication and collaboration whilst being an instrument for easy publishing of corporate and departmental information.