Blogging was where we began, and how we built our company so we have preserved this archive to show how our thinking developed over a decade of developing the use of social technology inside organisations

WYFIWYG: experience design

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Chris Heathcote’s contribution to yesterday’s gridblogging initiative was a post called what you feel is what you get [grid::brand]. WYFIWYG has a nice ring to it
His thesis

“Interaction design engineers experiences that do not exist without a person or people being present and participating, or, in other words, what you feel is what you get
Interaction design makes itself felt when changing even slightly the difference between what you know and what you experience. The manifestation of this tends to be an emotion.”

Some unanswered questions

Should you be able to tell who designed something when you experience it?
Do you want to experience something you use every minute or hourly?
Do usability and information architecture purposefully remove the experience?
Is it possible to craft interactions for specific purposes if everyone’s experience of the interaction is different?

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