So I was just reading Jeremy Keith’s excellent notes from An Event Apart in San Francisco about Shepherding Passionate Users and delivering fabulous customer service when Britta, a Community Manager at Delicious, wrote to tell me she had managed to restore the Headshift Delicious account from a backup. Yay
Apparently, the account was deleted last Thursday when we all sat down to a farewell lunch for Sigrun, so it was our own fault for not having a strong enough password, and not Delicious’s fault at all. I think I know what happened, but although my scorpio tail is twitching, it will not strike this time, as I am genuinely grateful for this timely reminder about password hygiene
Thank you Delicious!