Blogging was where we began, and how we built our company so we have preserved this archive to show how our thinking developed over a decade of developing the use of social technology inside organisations

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Posts categorised as Future Trends

Social media monitoring – more first step than end game

Prior to the rise of mass production and assembly line processes in the latter half of the 20th century, new products and services were often created in response to a direct conversation between consumers and businesses. If a consumer – they weren’t called that then – wanted to make a purchase, they would explain their… read full post

Categories Corporate, Future Trends, Legal and Professional Services, Media and Publishing, Public and Third Sector

I live or die by my Facebook – understanding social media through the works of sociologists

I would argue that to keep an active and continued presence on Facebook or similar social networks is not a trivial activity, but an important part of a necessary strategy to feel safe and sustained and understood in our daily lives. This argument takes its cues from the work of sociologists Anthony Giddens, Alain Touraine… read full post

Categories Education, Future Trends

Teenage Tweets

The news this morning is full of a report from Morgan Stanley on teenage media habits – written by a 15-year-old intern, it dismisses Twitter and describes online advertising as pointless.  Morgan Stanley seem to be promoting the report heavily, although I’m not entirely clear whether this is from the viewpoint of it being a… read full post

Categories Best of, Future Trends Tags ,

Rebooting Britain

The great and the good of social media (as well as the rest of us) descended on the Institute of Electrical Engineers in London yesterday for Reboot Britain, a 1-day conference run by NESTA looking at “how the promise of our new digital age can tackle the challenges we face as a country” There have… read full post

Categories Best of, Future Trends, Public and Third Sector

Companies at the edge of chaos are like our brains

One of the key fears of people that manage knowledge workers is that losing control might mean losing authority and standing. Perhaps they fear that conceptualizing innovation plans might lose the power of processes, quality guidelines or other built-up best practice that is impressionable to the company as essential knowledge.  Much of this is simply… read full post

Categories Best of, Future Trends

Social Networking for the Legal Profession

We are proud to announce a major new report, published in association with Ark Group, entitled Social Networking for the Legal Profession, which looks in depth at current practice in social networking and social technologies within the legal sector

Categories Best of, Corporate, Future Trends, Legal and Professional Services Tags , , , ,

Futures planning with horizon scanning and social computing – Part 2

In the same way that the Web has changed the communication habits ofmillions of people, socialcomputing is evolving to help us work with and in complex adaptivesystems. The insights from Snowden and Jacksonabout ‘foresight’ and complexity, and their relationship with socialcomputing, are fascinating not just for futures planning, but also forre-thinking processes in knowledge intensive… read full post

Categories Best of, Future Trends, Legal and Professional Services

Social networks as information filters

Yesterday, I went along to the InformatieProfessional Conference here in Amsterdam. As with all things associated with the web these days, the theme of the conference was Integrity 2.0. Key issues revolved around data privacy, information reliability and management of information overload. Lee gave a great presentation on the use of “Social network as information… read full post

Categories Corporate, Future Trends, Legal and Professional Services, Presentations

Futures planning with horizon scanning and social computing – Part I

In today’s complex and turbulent environment, organisations need’foresight’ to be able to respond promptly to various change driversincluding technology, sustainability, globalisation and the economy.Essentially ‘foresight’ is a participative approach to creating sharedlong-term visions to inform short term decision-making processes (see Foresight-Network). During a recent webinar, DaveSnowden (Cognitive Edge) and Mike Jackson (Shaping Tomorrow)outlined how horizon… read full post

Categories Best of, Corporate, Future Trends, Legal and Professional Services

What’s an API and why do I want one?

That’s a question I was asked a few days ago by a client.  It’s a fair question, too – there’s no point in building features into systems unless they provide some benefit, so why would you want to spend time and effort doing this?   And for that matter, what exactly IS an API? The acronym… read full post

Categories Best of, Future Trends Tags