Blogging was where we began, and how we built our company so we have preserved this archive to show how our thinking developed over a decade of developing the use of social technology inside organisations

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Posts categorised as Legal and Professional Services

Announcing the Social Business Summit, Europe: London, March 18, 2010

On March 18, SOMESSO and Headshift/Dachis Group will host Europe’s first Social Business Summit; an invitation-only event in the city of London, which is aimed at business and technology thought leaders interested in the future of social business design.

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Creating customer communities

Anyone who follows my movements online will have noticed that I’ve been rather quiet recently. This is because I have, for the past month or so, been part of a Headshift team, which at various times drew upon the experience and skills of more than ten people, working to deliver a piece of strategic consultancy… read full post

Categories Best of, Corporate, Future Trends, Legal and Professional Services, Media and Publishing, Public and Third Sector

Curating, not moderating, the flow of content and participation

User generated content is, for many media companies and other organisations, more of a problem than a solution. Vague calls to action lead to waves of irrelevant content submitted by audiences who have taken time, effort, and in some instances spent money to do so – only for that content to, in most instances, be… read full post

Categories Best of, Corporate, Education, Legal and Professional Services, Media and Publishing, Public and Third Sector

Social enterprise as a low cost business tool

At LegalTech NYC earlier this year, Lee teamed up with V Mary Abraham to explore ‘Five Things Every Legal Practice Should Know About Web2.0‘.  On 15 October, Lee will be speaking at the New Legal IT Forum about ‘Social Enterprise As A Low Cost Business Tool’.  He’ll be looking into the latest developments and innovative… read full post

Categories Best of, Events, Legal and Professional Services

What drives sustainability in a 21st Century law firm?

A key section of our report “Social Networking for the Legal Profession“looks forward to the next phase in the evolution of social networkingfor lawyers. One of the initiatives highlighted in the report is the BTthought-leadership project to engage the legal community in aconversation about diversity and sustainability. David Byrne, Head ofKnowledge Management – BT Legal,… read full post

Categories Best of, Events, Legal and Professional Services

Adoption of social tools in Clifford Chance

During our Insight Event last week, Sam Dimond (Director of Knowledge Systems) outlined his thoughts on how to get started with social tools, drawing from his experience of the adoption of blogs and wikis in Clifford Chance.     Here is Sam’s presentation along with his amazing notes – well worth a read! Sam Dimond Shape… read full post

Categories Best of, Legal and Professional Services

Portrait of a social intranet

During our Insight Event last week, Steve Perry (Head of Knowledge and Business Development Systems) discussed Freshfields’ new social intranet and the changing shape of business processes in the firm through the use of social toolsThese are my notes from Steve’s talk along with his presentation A Portrait Of The Social Intranet View more documents… read full post

Categories Legal and Professional Services

Role of social software and networks in knowledge management

During our Insight Event last week, Mark Gould of Addleshaw Goddard discussed the changing role of knowledge management in law firms: where it’s gone (and in some cases where it’s gone a bit astray) and how social computing can rescue it. These are my notes from Mark’s talk Primary strands of KMSetting the context of… read full post

Categories Best of, Legal and Professional Services

Social media monitoring – more first step than end game

Prior to the rise of mass production and assembly line processes in the latter half of the 20th century, new products and services were often created in response to a direct conversation between consumers and businesses. If a consumer – they weren’t called that then – wanted to make a purchase, they would explain their… read full post

Categories Corporate, Future Trends, Legal and Professional Services, Media and Publishing, Public and Third Sector

What does social business design mean for law firms?

Last week, we hosted a well-attended private event as a follow-up to our “Social Networking for the Legal Profession” report. We were privileged to be joined by three of the contributors to the report, who shared with us and their colleagues in the legal profession some useful insights regarding their experience with social tools, and the ways those tools are providing… read full post

Categories Best of, Events, Legal and Professional Services