Blogging was where we began, and how we built our company so we have preserved this archive to show how our thinking developed over a decade of developing the use of social technology inside organisations

Themes

Posts with a behaviour theme

Social Experience Design: one method, two tools, three tips, the lecture

Given how much I like teaching, last week for me was great: I had to speak at UX Conference 2011 in Lugano, and I got an invite to give a lecture at Digital Accademia near Venice the day before. The topic was one of my core subjects: Social Experience Design, tailored for the specificity of the… read full post

Categories Best of, Customer Participation, Enterprise, Events, Platforms, Presentations Tags , , , , , ,

Data-driven business improvement

Open data within the enterprise is set to become a leading driver of positive behaviour change and greater self-management, with real benefits for productivity. Here are some thoughts from my keynote talk at the E2.0 Conference about how this might work.

Categories Best of, Corporate, Customer Participation, Enterprise, Future Trends, Presentations, Workforce Collaboration Tags , , , , ,

Nudge, motivation and the design of systems

The concept of “nudge” seems to be trending in the public consciousness of the UK at the moment. But why do some people find it morally questionable? And how can it be used in the effective design of systems, processes and working practices? The idea of structuring situations so certain actions or choices are easier… read full post

Categories Best of, Enterprise Tags , , , ,

Behavioural transition strategies for E2.0

Adoption was a big them at this year’s E20 conference. My focus was on some of the little techniques that we can use to smooth the adoption path for second wave adopters.

Categories Best of, Corporate, Events, Presentations Tags , , , ,

Green behaviour paradox

Thinking green and doing green do not always go hand in hand

Categories Education, Media and Publishing, Public and Third Sector Tags , , , ,