Blogging was where we began, and how we built our company so we have preserved this archive to show how our thinking developed over a decade of developing the use of social technology inside organisations


Posts with a health theme

Vote for Patient Opinion

Patient Opinion is a project we love – go cote for it in the Changemakers awards…

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Democratisation of Voice and Data: who owns user stories?

The new NHS Healthy Choices site raises some interesting questions about how and where to engage with users to hear their stories about experiences of health care.

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Web 2.0 and health care services

Demos/Patient Opinion seminar about the importance of democratising data and voice in engaging with patients and other stakeholders

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Patient Opinion’s Paul Hodgkin on Web 2.0 innovation in healthcare

Good interview with Patient Opinion’s Paul Hodgkin about the project

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Patient Opinion

Patient Opinion gathers direct, unmediated stories about healthcare provision and aggregates them to benefit both patients making choices and providers planning services.

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Usability testing in the wild

Notes from a UKUPA meeting that shared details of a useful ‘in the wild’ usability testing technique based on the experience of medical shift handovers.

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Blogtalk Case Study: Informal, joined up knowledge sharing using connected weblogs in pursuit of Mental Health service improvement

Link to my case study presentation this morning at Blogtalk plus related notes and links

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Healthcare to rely on electronic delivery

Healthcare services will rely more and more on Digital TV, call centres and technology in general for delivery – let’s hope the user experience designers are up to the task

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Supporting joined-up knowledge sharing

The NIMHE knowledge community was specified collaboratively with key mental health stakeholders and developed in accordance with Semantic Web principles.

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NHS to launch single health portal

NHS to create portal to public online government health-related sites

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