Blogging was where we began, and how we built our company so we have preserved this archive to show how our thinking developed over a decade of developing the use of social technology inside organisations

Themes

Posts with a trust theme

The importance of small talk

Small talk is valuable not only in purely social scenarios, but also in the workplace where it allows us to contextualise colleagues’ behaviours and increase both number and quality of our social bonds.

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Building trust online

Online relationships can be hard to build and maintain and the difficulty in knowing who to trust, and how much to trust them, is one of the key reasons why.

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Trust

An article about trust resulting from our recent dinner debate on the subject

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Who do you trust?

iWire reviews a Times article about trust

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Joi Ito’s first thoughts and debate on LinkedIn – a new online social network

Joi Ito on the new LinkedIn online social network

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Ross Mayfield on social network models and the use of ratings

Ross Mayfield on social networking models and the use of ratings systems in social software

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Mapping relationships the key to knowledge management?

John McDowall asks whether mapping relationships is the next big step forward in knowledge management

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