For NHS Collaborate Headshift worked with representatives of two distinct medical communities: one consisting of doctors and nurses, the other of health care managers. Our aim was to create a pilot platform to help different communities of health care professionals achieve their goals through more effective collaboration and sharing of good practice.
Mapping needs and preferences
Starting this project we brought the different groups of practitioners through a series of workshops to clearly understand their needs and preferences. We did this in order to validate our understanding and to test our ideas.
From these workshops we decided to build a system designed to encourage a free from of discovery, alerting users to new content even outside their own “networks”.
The site was built with two main elements at its core:
- A group area, where members can come together to share ideas and experiences; to ask questions, to work collaboratively on documents, and to share files;
- A list of all the registered members of the site, helping them find each other; letting them get in touch to share experiences; helping them get to know each other better.
Although only available to a limited number of members, the site is very open internally, allowing users to access and join just about all the interest groups they would like to.
The benefits of building a pilot system
Headshift built a pilot system to explore how collaborative social tools would work for the health care community. This allowed us to gauge the potential uses and proved that the community is willing to embrace the technology if they perceive it can help them achieve their personal and collective goals.