We were lucky enough to be involved in some great projects, and maintain this archive to share some of the examples and lessons from the first phase of social business implementation work

Case studies by sector

Case Studies in Financial Services

Collaboration Product Design for Financial Media Group

Headshift were engaged by a global media company, which delivers corporate financial news, intelligence and analysis from around the world, to create a new product design strategy for three of its titles by understanding the needs and behaviours of their users and their platform’s technical constraints in order to direct how it could deliver a… read full post

Categories Financial Services, User Experience Design Tags , , ,

User-centred Social Intranet

A national bank approached Headshift following a complete technology review, to undertake a lean user research exercise focused on created a new user-centred social intranet. We undertook a discovery process of stakeholder workshops, user workshops and key personnel interviews to develop personas and user journeys, which were then tested against ethnographic in-situ observation sessions with… read full post

Categories Financial Services, User Experience Design Tags , , , , , ,