We were lucky enough to be involved in some great projects, and maintain this archive to share some of the examples and lessons from the first phase of social business implementation work

Case studies by sector

Case Studies in Legal and Professional Services

Social Intranet Design for US Law Firm

A US law firm with a global presence, wanted to build a new intranet to drive higher levels of interaction at the location/office level, but also act as a hub for interacting with the firm’s global content. To discover what this experience would feel like for employees, we conducted an extensive set of stakeholder and… read full post

Categories Legal and Professional Services, User Experience Design Tags , , , , ,

Matthew Arnold & Baldwin Web Design

Matthew Arnold & Baldwin’s existing website had been developed nearly a decade previously when legal websites tended to be online versions of the firm’s brochure. Their site had become difficult for users to navigate: information was not linked together and was difficult to find. The firm felt that the site was dated and did not… read full post

Categories Legal and Professional Services, Technology, Wordpress Tags , ,

Global Accounting Firm Intranet

A top-tier global accounting firm specialising in audit, tax and advisory services set the dual ambition of increasing profits and improving their global ranking in a two-year timeframe. The firm sought to support these objectives through enhanced client engagement, improved workforce collaboration and optimised internal processes via social technologies. The management team recognised information technology… read full post

Categories Legal and Professional Services, Strategic Consulting Tags , , , , ,

Reynolds Porter Chamberlain

Reynolds Porter Chamberlain (RPC) LLP is a mid-sized, London-based law firm that was faced with a scenario that is familiar to many enterprises. The firm recognised that far greater business benefits could and should be derived from its intranet along with its other content and information repositories. The Director of Knowledge Management approached Headshift to… read full post

Categories Confluence, Custom Build, Legal and Professional Services, Ruby on Rails Tags , , ,

Global Accounting Firm

A top-tier global accounting firm specialising in the areas of audit, tax and advisory services set the dual ambitions of increasing profits and improving their global ranking within two years. The firm sought to support these objectives through enhanced client engagement, improved workforce collaboration and optimised internal processes.  The management team recognised information technology as… read full post

Categories Legal and Professional Services, Strategic Consulting Tags , ,

International FMCG company

The legal team for an international fast moving consumer goods (FMCG) company sought an efficient method of improving internal knowledge sharing among key staff. The company’s legal team consists of 80 lawyers based in 35 countries. The team sought to ensure effective and efficient internal knowledge sharing. Existing practices revolved around using email which had… read full post

Categories Confluence, Corporate, Legal and Professional Services, Sector, Technology Tags , , ,

Freshfields Bruckhaus Deringer

Using a wiki platform, global law firm Freshfields made it easy to create and maintain sites on their intranet. The sites are devoted to a specific subject such as a specialty within a practice or information about key clients. Headshift helped the firm explore how to broaden the participation in providing intranet content and how… read full post

Categories Confluence, Legal and Professional Services, Sector, Technology Tags , , ,

Legal Division – International Investment Bank

With the high levels of innovation and complexity in banking products, our client wanted to ensure that people involved in the negotiation and implementation of associated transactions could stay abreast of change and be better connected with relevant expertise and information.  In that context, we have been working in a consultancy capacity with members of… read full post

Categories Confluence, Legal and Professional Services, Sector, Technology Tags ,

International Law Firm

Headshift was asked by this international Law Firm to consult and advice on a system that would help them share and access knowledge across different parts of their global practice. Improved knowledge and information managementThe goal of this project was to advise the client on a system that would allow easy access and sharing of information… read full post

Categories Confluence, Legal and Professional Services, Sector, Technology Tags , ,

Dewey & LeBoeuf LLP

Headshift designed a collaboration platform for the internationallaw firm Dewey & LeBoeuf LLP. We integrated social media tools suchas blogs, wikis, social bookmarking and RSS feeds, with the aim ofimproving the general flow and sharing of information.  The platform ispresently in its pilot phase within a department in the firm.   What constitutes a social… read full post

Categories Confluence, Legal and Professional Services, Sector, Technology Tags , ,