We were lucky enough to be involved in some great projects, and maintain this archive to share some of the examples and lessons from the first phase of social business implementation work

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Case Studies in Strategic Consulting

Social App Design for Global Telco

The Italian operation of a global telecommunications company had been very successful in developing and launching the ‘My Network’ app at the end of 2011, aiming to build an independent, user-generated picture of cellular network strength across Italy. While the app was successful in early user adoption, the focus on identifying network issues had driven… read full post

Categories Strategic Consulting, Telecommunications, User Experience Design Tags , , , , , , ,

Nokia: Organising for Social

At the time of our engagement, Nokia was one of the world’s largest manufacturers of mobile phones, with distribution and sales in over 150 countries worldwide. They had been working on connecting its employees since the start of 2001, socialising insights and mobilising information, but was struggling to promote internal communication and collaboration, and failing… read full post

Categories Manufacturing, Strategic Consulting, Technology, User Experience Design Tags , , , , , , ,

User Adoption Strategy for Tenaris

Tenaris, a manufacturer and supplier of seamless and welded steel pipe products and provider of pipe handling, stocking and distribution services to the oil and gas, energy and mechanical industries, engaged Headshift to create an adoption strategy for its enterprise social network, based on SharePoint 2010. As a multinational company, headquartered in Argentina with plants… read full post

Categories Adoption, Manufacturing, Strategic Consulting Tags , , ,

Social Business Strategy for Global Sports Retailer

A global sporting goods retailer, specialising in clothing, sportswear, footwear and sports accessories, tasked Headshift with helping the organisation deepen its customer relationships and keep ahead of the competition in the face of the dynamic market landscape created by the digital and social era. Their social media presence was fragmented, misaligned and inconsistent across markets… read full post

Categories Retail, Social Business Strategy, Strategic Consulting Tags , , , , , ,

Global Accounting Firm Intranet

A top-tier global accounting firm specialising in audit, tax and advisory services set the dual ambition of increasing profits and improving their global ranking in a two-year timeframe. The firm sought to support these objectives through enhanced client engagement, improved workforce collaboration and optimised internal processes via social technologies. The management team recognised information technology… read full post

Categories Legal and Professional Services, Strategic Consulting Tags , , , , ,

International Healthcare Provider Social Platform Review

Headshift worked with a leading international private healthcare provider on a project aimed at driving adoption of their existing internal social platform across business-critical functions. The project also aimed to help the organisation get increased returns from their investment in social business software. The big question to address was whether the community could become a… read full post

Categories Adoption, Health, Strategic Consulting Tags , , , , ,

Platform Adoption for Multinational Engineering Firm

A German multinational engineering and electronics company was looking to drive the successful roll-out of their new collaboration platform across the organisation, as well as encourage new ways of working across pilot communities and the wider business, in order to achieve the desired transformation that would have a significant impact on how its associates communicate,… read full post

Categories Adoption, Engineering, Strategic Consulting Tags , , , , , , , ,

Social Intranet for Global Sports Apparel Group

A leading global sports apparel and equipment manufacturing group approached Headshift to join a wider team engaged to design and implement their new Social Intranet. The technology stack had been pre-selected and the design had completed its first iteration. Headshift was engaged to design the familiarisation training that would be mandatory, as well as provide… read full post

Categories Adoption, Manufacturing, Technology, User Experience Design Tags , , , , ,

Bombardier Transportation: Social Business Strategy Alignment

Bombardier Transportation (BT), one of world’s largest rail equipment manufacturers and service providers, approached Headshift with the task of exploring opportunities for social technologies in the organisation. The specific objectives of the project were to align the social business strategy to core objectives such as to drive business growth, improve internal processes and drive innovation…. read full post

Categories Engineering, Social Business Strategy Tags , , , , , , ,

Oakley Social Media Strategy

Oakley Europe, manufacturers of performance equipment and lifestyle accessories including sunglasses, asked Headshift to assist them to develop a long-term strategic approach to enhancing their external social media channels, whilst also working to facilitate the transfer of relevant skills and knowledge to their internal teams. We started by conducting extensive research on key competitors &… read full post

Categories Manufacturing, Social Business Strategy, User Experience Design Tags , , , , , ,