Themes
- adoption
- agile
- agile development
- Big Green Challenge
- British Airways
- Climatechange
- Community
- community management
- Compass
- customer journey
- customer relations
- e2.0
- Education
- Engineering
- External
- External communications
- game mechanics
- Innovation
- Innovation / R&D
- Internal communications
- knowledge network
- Knowledge sharing
- Marketing & PR
- measurement
- Metrotwin
- NESTA
- personas
- policy innovation
- Private equity firm
- R&D
- ROI
- social business
- social experience design
- strategy
- Team co-working
- technical assessment
- thought leadership
- training
- transformation
- ucd
- use cases
- User engagement
- user personas
- ux design
- Vertical social networks
Case Studies with a analytics theme
Online Community Adoption for Global Telco
Headshift worked with a UK-based telecommunications service provider, part of the world’s second-largest mobile phone group, to increase the adoption and engagement levels of their internal online community. The community, based on the Jive SBS platform, was aimed at the company’s international digital teams, to increase work collaboration across markets, cross-pollinate best practices, and keep… read full post
Categories Telecommunications
Tags adoption, analytics, community management, engagement, strategy, visual reporting