We were lucky enough to be involved in some great projects, and maintain this archive to share some of the examples and lessons from the first phase of social business implementation work

Themes

Case Studies with a customer journey theme

Social Business Strategy for Global Sports Retailer

A global sporting goods retailer, specialising in clothing, sportswear, footwear and sports accessories, tasked Headshift with helping the organisation deepen its customer relationships and keep ahead of the competition in the face of the dynamic market landscape created by the digital and social era. Their social media presence was fragmented, misaligned and inconsistent across markets… read full post

Categories Retail, Social Business Strategy, Strategic Consulting Tags , , , , , ,

Oakley Social Media Strategy

Oakley Europe, manufacturers of performance equipment and lifestyle accessories including sunglasses, asked Headshift to assist them to develop a long-term strategic approach to enhancing their external social media channels, whilst also working to facilitate the transfer of relevant skills and knowledge to their internal teams. We started by conducting extensive research on key competitors &… read full post

Categories Manufacturing, Social Business Strategy, User Experience Design Tags , , , , , ,