Themes
- adoption
- agile
- agile development
- Big Green Challenge
- British Airways
- Climatechange
- Community
- community management
- Compass
- customer journey
- customer relations
- e2.0
- Education
- Engineering
- External
- External communications
- game mechanics
- Innovation
- Innovation / R&D
- Internal communications
- knowledge network
- Knowledge sharing
- Marketing & PR
- measurement
- Metrotwin
- NESTA
- personas
- policy innovation
- Private equity firm
- R&D
- ROI
- social business
- social experience design
- strategy
- Team co-working
- technical assessment
- thought leadership
- training
- transformation
- ucd
- use cases
- User engagement
- user personas
- ux design
- Vertical social networks
Case Studies with a user personas theme
RSA: User Centred Research
The RSA engaged Headshift to investigate the most significant characteristics and behaviours of their Fellows and Staff in relation to online and offline collaboration with, and among, RSA Fellows in order to inform the RSA’s emerging technology strategy. We worked using a user-centred design discovery approach, putting the capabilities and needs of end users at the… read full post
Categories Public and Third Sector
Tags ethnographic research, research, strategy, ucd, user personas
Knowledge System Development for Multinational Oil & Gas Firm
Over a number of years, Headshift played a strategic role in the development of four key knowledge systems used extensibly across this global multinational oil and gas research consultancy. These knowledge systems had all been in place for over ten years, and had slowly evolved to fit the niche needs of the business. So although… read full post
Categories Heavy Industries, User Experience Design
Tags agile, coaching, user personas, user research, ux design